TERMS AND CONDITIONS
1. Payment Terms
a. Provisional bookings must be confirmed with 50% of the total Fee due to include a $300 non-refundable fee at the time of your booking deposit made payable to the Business. We reserve the right to keep this deposit if you cancel. If we are able to re-let the Venue for the same value we will refund this deposit or part of it at our discretion, but may keep a sum to cover administration time.
b. three weeks before the event, the following is due:
i. The balance of the Fee;
ii. Damages deposit of $300. We will return your deposit within 3 Working Days after the event, subject to any deductions we may require for Damage out of this sum. We will charge the Client for any additional Damage caused by Guests and others attending the Event.
iii. Any additional costs(including without limitation, additional wedding planner services).
c. The Client shall not be entitled to any reduction in the cost if the number of Guests attending the event is less than originally booked.
d. At the time of booking, the Client shall provide details of the estimated number of Guests attending the event.
e. All payments are in US dollars.
2. Cancellation by Client
a. A confirmed booking shall only be deemed to be cancelled when the Business receives written notification of the cancellation from the Client.
b. The period of notice cancellation fee will be:
i. 90 days or more – deposit only over $300 non-refundable fee (subject to paragraph 1(a) above);
ii. Between 30 and 90 days– 50% of pre-booked total Fee; and
iii. Less than 30 days –0% of pre-booked total Fee.
3. Cancellation by the Business
a. The business reserves the right to cancel the event if:
i. the Venue has to be closed due to Force Majeure;
ii. the Client is in arrears with any payment due to the Business;
iii. the Business has reasonable grounds to believe that the Client may not pay the Business the balance of the Fee by the due date and the Business has requested the Client to explain the position and the Client has not done so satisfactorily;
iv. the Business discovers,before the Client has paid the balance of the Fee, that the Client has deliberately concealed information, or deliberately given the Business incorrect information, about the Event in circumstances where (if the Client had not done so) it would have been reasonably foreseeable that the Business would not have accepted the booking
v. the Business has reasonable grounds to believe that the behavior of the Client or the Guests at the Event is likely to result in Damage and/or injury to people.
b. If the Business cancels the booking for any of the reasons set out in paragraphs (a)(II)-(V)above, any monies already paid by the client will not be refunded and the Client must pay the Business any losses and costs it suffers because of the cancellation which were reasonably foreseeable to both the Client and the Business when the contract was entered into, whether or not the Business is able to resell the date. Depending on when the Business cancels, the cancellation charges payable by the Client will be determined by reference to the table set out under paragraph 2(b) above.
c. If the Business cancels the booking due to Force Majeure any monies paid by the Client to the Business will be refunded in full (which will be the extent of the Business’ liability).
4. Catering/Suppliers
a. The Client is free to use any suppliers they wish for the Event (subject to paragraph 4(b) below),subject to prior approval by the Business (acting reasonably) of the specific suppliers.
b. The only compulsory supplier is the Business’ drinks partner A & D Bar and Catering Services,who provides bar services for each Event (under a separate contract).
c. Catering is the Client’s responsibility to organize. There is no obligation to use a Caterer on our list of suppliers, but if the Caterer is not on the list the Business may ask that the Client or Caterer provide the Business with a refundable deposit of $200 to cover breakages, losses of items from the kitchen or leaving the kitchen in need of extra, unreasonable cleaning which may need to be deducted from the deposit.
d. If the Client is doing its own catering, we require that they pay some professional staff (not friends) to man the kitchen/food serving during the occasion and tidy up. To avoid misunderstandings, further issues may be clarified in discussion and included in the confirmation letter.
e. Minimizing trash and maximizing recycling. We ask all Caterers to respect and join in with our ethos and recycle wherever possible. To that end Caterers and other suppliers must take all their own rubbish home (plastic recyclables/non-recyclables) with them– it is the Client’s responsibility to ensure the Caterer or supplier is made aware of this policy.
5. Event Hire period, access and facilities
a. The hire period for the Event during the hire period, any event must be finished in the contracted time and all guests departed by no later 1:00 am on the relevant evening, unless agreed otherwise in writing with the Business.
b. Access to set up the Venue, 1 hour prior and 1 hours preceding the Event.
c. Access on site outside of the agreed hire period can be arranged for suppliers on request (at times convenient to the Business).
d. Subject to paragraph 7 below:
i. all deliveries of alcohol, chairs and other supplies for the Event may only be made from 4 hours preceding the Event.
ii. The Client, or delegated person, is responsible for meeting any alcohol or other deliveries and checking the contents of the delivery.
e. The Venue includes space on site for a catering marquee or space for caterers to set up equipment 1 hour in the Venue steadying buildings.
f. Facilities provided(included in the Fee):
i. All electricity and running water as required;
ii. Heating for the day of the Event (additional heating to be charged separately);
iii. Fully furnished and plumbed bathroom facilities ( toilet tissue, hand Towels, soap) for up to 100 people(Client is responsible for other amenities needed)
iv. Full site cleaning ahead of event.
6. Event Hire
a. The Client will ensure that the Event will not be conducted or that its Guests will not behave in away which may constitute a breach of the law or cause a nuisance.
b. At the end of the hire period:
i. the Client shall remove anything which has been brought into the Venue in connection with the Event and shall ensure that the Venue is clean, undamaged and free from Trash.
ii. The Venue must be left in the same state of cleanliness as provided pre-event. The post-Event thorough, professional cleaning (which excludes removal of rubbish or the Client’s belongings, which remain the Client’s responsibility) is provided by the Business for no extra fee.
c. The Client may not sub-let or further offer for hire the Venue.
d. The Client is to ensure that all electrical equipment brought into the Venue for use has a valid Portable Appliance Test Certificate.
e. The venue is a non-smoking Venue and no smoking is permitted within the Venue.
f. No unapproved alterations may be made to the appearance of the Venue and nothing should be affixed to the walls or surfaces without the prior approval of the Business.
g. The Client shall not release Chinese lanterns within the grounds of the Venue, or permit a smoke machine or a machine of a similar nature to be used in the Venue due to such machines causing the fire alarm within the Venue to activate.
h. No confetti, other than rose petals, is to be used inside or outside.
i. The Client must comply with the venue’s Health & Safety policy. The Client shall notify the Business of any accident or injury occurring at the Venue.
j. Please note that hire of the Venue is limited to the Event space (as set out in the floor plans provided with the booking) and Unisex handicapped accessible Bathrooms,
k. The Business reserves the right to make changes to the interior and/or exterior of the Venue between the time of the Client’s booking and the date of the Event. For example, the Business may make changes to the décor and colour schemes of the Venue, and cannot guarantee that the Venue and its surrounds will be free from additional structures (such as marquees or scaffolding).
7. Liability
a. The client agrees that none of The Business, its employees or agents shall be liable for:
- any damage, loss, delay or expense incurred by the Client, their Guests or any other person connected with the Event, except for death or personal injury resulting from proven negligence by the Business, its employees or agents;
- damage, theft or loss of any property, goods,articles, possessions, objects or similar things used, kept or left at the Venue (which shall remain the client’s responsibility).
b. The Client will be responsible for any loss or damage to the Venue which is attributed to the Client, the Guests or the Caterer.
c. Subject to paragraph (d)below, the Business’ shall not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under the contract with the Client that is caused by force majeure.
d. The Business’ total liability to the Client for any loss suffered by the Client will be limited to the total amount of money payable to the Business for the Event.
e. Nothing in these terms excludes or limits in any way the Business’ liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for the Business to exclude or limit (or attempt to exclude or limit) its liability.
f. The Client should arrange their own personal accident insurance covering the Event.
8. Governing Law
These terms shall be governed by Federal and State law and shall be subject to the non-exclusive jurisdiction of the United States courts.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments